Terms of Use, Privacy & Return Policies

We know you probably won't read all of this, but it's important, so here it is. By shopping on our site you agree to all of the terms and conditions listed below. 

 

Also- Reese Witherspoon is not a spokesperson for our company, we just really like her style. 

Privacy Policy. 

All information gathered by Pillow Talk will be used solely for the purpose of distributing products, services and newsletters about Pillow Talk events. Pillow Talk will not sell, rent, or freely distribute any personal information acquired from anyone who has submitted information on our website. 

 

In some cases, Pillow Talk may need to gather information in order to:

  • Contact you or reply to an email or phone call concerning your order

  • Fulfill your order

  • Process your order or ship your products

  • Quote you a price for a custom product

  • Send you online newsletters about Pillow Talk sales and events

 

If Pillow Talk records any of your information for the reasons listed above or any additional reasons not listed, your information will be held on a secure server for Pillow Talk's use only. If a third party must be given your information in order to continue the successful purchase of a product offered by Pillow Talk, we will attempt to contact you before continuing the order. If an attempt to contact you fails, Pillow Talk will authorize the order for you on your behalf and then attempt to contact you again. When you order a product from Pillow Talk, your name, email address, phone number, billing information and shipping information may be recorded. 

 

Cookies

In order for Pillow Talk to identify who you are, our website uses cookies. Cookies are text files that are placed on your hard disk drive by a web page server through your web browser. They are not harmful to your computer and their purpose is to assist us in identifying you and the products you are interested in. They also keep track of your order while you are shopping on the site, but they do not keep track of your credit card or banking information. As soon as you log off of our website, the Pillow Talk cookies will be deleted from your computer. 

 

Spam Policy

Pillow Talk is fully compliant with the Can Spam Act of 2003. If you order a product through Pillow Talk, your email address may be added to our newsletter list. Our newsletters help inform our customers of new products, services or notices by Pillow Talk. Each person on our newsletter list may choose to not receive newsletters at any time by clicking on the appropriate link inside every newsletter or advising us via email. 

Terms of Use.

This site features copyrights, service marks and other proprietary materials that are the property of PILLOW TALK and/or its affiliates, suppliers or licensors. The site also may include copyrights, service marks and other proprietary materials that are the property of other third parties. All of these copyrights, service marks and other proprietary materials are the property of their respective owners, and you agree not to use them in any manner without the prior written permission of the applicable owner, except as specifically provided in these Terms and Conditions. This site and all of its contents including, but not limited to, text, design, graphics, interfaces and code, and the selection and arrangement thereof, is protected as a compilation under the copyright laws of the United States and other countries.

 

Disclaimers. YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE AT ANY TIME (i) YOUR ACCESS TO THE SITE OR ANY FEATURE OR ANY PART THEREOF AND (ii) YOUR USE FOR ANY PURPOSE WHATSOEVER OF ANY IMAGES FROM OUR IMAGE GALLERIES. PILLOW TALK EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTIES THAT MATERIALS ON THE SITE ARE NONINFRINGING; THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT THE SITE WILL BE SECURE; THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS-FREE; OR THAT INFORMATION ON THE SITE WILL BE COMPLETE, ACCURATE OR TIMELY. IF YOU DOWNLOAD ANY MATERIALS FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIALS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM PILLOW TALK OR THROUGH OR FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. PILLOW TALK DOES NOT MAKE ANY WARRANTIES OR REPRESENTATIONS REGARDING THE USE OF THE MATERIALS ON THIS SITE IN TERMS OF THEIR COMPLETENESS, CORRECTNESS, ACCURACY, ADEQUACY, USEFULNESS, TIMELINESS, RELIABILITY OR OTHERWISE.

 

Fabric Disclaimer: Due to the nature of the fabric industry, no two fabrics are exactly alike. There will be slight variation to color of images on all fabric charts and the actual fabric itself. We cannot offer returns on custom items. If you would like a sample fabric swatch please contact us at 541-343-4600 or via email info@thepillowtalk.com

 

 

 

We want everyone to love their Pillow Talk products but we realize that might not always be the case. If you are not satisfied with your product please read the following steps and conditions for returning an item:

 

  • All "as is" items (i.e. choose from the options listed) are returnable and refundable.

    Please send returns to: Pillow Talk, 725 Country Club Road Eugene, Oregon 97401. Return shipping is not included.

  • Please include invoice with returns to ensure a fast processing time. Money will be refunded to card used to purchase item contingent upon condition of said item.

  • All custom monogrammed or special orders are non-returnable and non-refundable.(i.e custom pillow, cosmetic bag with monogram etc)

  • If you believe that we have made a mistake on your item, please call us with your order date and item and we will do everything we can to figure out the problem. 

  • Damaged Item: If item was damaged upon delivery please contact Pillow Talk immediately. All damaged items reported seven (7) days after item was received will not be eligible for refund.

  • Faulty Product: We guarantee our products for one (1) year after purchase. Any item with seams coming undone, monogramming coming out etc will be repaired free of charge or same item will be replaced.  

Return Policy